Many of you have asked us recently about individual file recovery with HC3 and we’ve put together some great resources on how it works. We realize file recovery is an important part of IT operations. It is often referred to as operational recovery instead of disaster recovery, because the loss of a single file is not necessarily a disaster. It is an important part of IT and an important function we are able to highlight with HC3.
First off, we have a great video demo by our Pontiff of Product Management, Craig Theriac.
Additionally, we have a comprehensive guide for performing file level recovery on HC3 from our expert ScaleCare support team. This document, titled “Windows Recovery ISO”, explains every detail of the process from beginning to end. To summarize briefly, the process involves using a recovery ISO to recover files from a VM clone taken from a known good snapshot. As you can see in the video above, the process can be done very quickly, in just a matter of minutes.
Full disclosure: We know you’d prefer to have a more integrated process that is built into HC3, and we will certainly be working to improve this functionality with that in mind. Still, I think our team has done a great job providing these new resources and I think you’ll find them very helpful in using HC3 to its fullest capacity. Happy Scaling!