All posts by Matt McPhail

Reflections From HC3 Customers

It’s always good to reflect on the feedback you are being given.  So I wanted to take some time and share some of the comments that I have received about HC3 *Only names have been changed due to shyness.

“The Tired IT Commuter”

 “Ronald” is the lone IT person at his company. He’s spread across three educational sites managing 100 servers and 500 desktops.  He has to commute up to 50 miles in-between all of these sites. I could hear the tiredness in his voice and when he saw the solution that I was introducing him to, that tiredness turned into excitement. All servers, across all sites, managed by a single browser – it was the simple answer to a question he’d pondered for years.

“The Jaded CTO”

I spent time with another customer, “Tony,” who originally was quoted a monolithic virtualization solution. He is the CTO of a manufacturing company and upset because he could not justify the price for an enterprise solution when he was not an enterprise company.  His needs were different and he didn’t need everything that was being sold to him.  He searched for a reason not to purchase a solution from Scale Computing since we were not an incumbent solution. During my onsite install with him, I asked about his purchasing decision and he told me that we gave him everything he needed.  If he needed extra features, he would buy them from third-party vendors but he appreciated that he wasn’t forced into buying them.

“The Prudent Admin”

Lastly, I discussed the infrastructure needs of a long-time storage customer of mine, “Jared.”  He was burdened by the aspects of virtualization that required him to construct an environment from disparate parts. I asked him why he didn’t just add virtualization into the existing Scale Computing storage that he previously purchased. He was dumbfounded. The shift of simply expanding his existing technology had not occurred to him since it is so foreign in IT technology.  Once he learned that it was as simple as adding HC3 into his existing Scale storage, he never looked back.

The vast majority of people I talk to echo these sentiments, and as you can see, my team does not simply ship product and move on.  We are proud that we can help these customers build a solution that works well for their companies. As one IT person to another, I am glad that we can work together to build something better.

Virtualization Even Your Grandma Can Understand

As a follow up to my last post, Virtualization So Easy Even a Four-Year-Old Can Do It, I want to continue to focus on the simplicity that virtualization can and should be.  Yet explaining what virtualization actually is, can be a complicated task to anyone not in technology. The hypervisor splits the computers. Huh? They are virtual machines! That just sounds like bad 3D from the 90’s. There are many machines in one. That just sounds like too much information (and awkward). You as an IT professional should be able to explain to your grandma not only what you do, but virtualization as well. Let me share the best ways I’ve learned over the years for doing just that. Continue reading

The Spaghetti Incident

For those of you that don’t know, Scale Computing is an Indianapolis-based technology company focused on virtualization hyperconvergence. And, as good Midwestern boys and girls, we enjoy some Guns N’ Roses.  The music is often blasted in the IT pit. Our CTO, Jason Collier, is known to belt out Paradise City lyrics at merely the suggestion of the band. Our CEO, Jeff Ready, once led a company discussion praising the benefits of the band releasing Use Your Illusion, which compiled the best songs from both Use Your Illusion I and II.

Yet one GNR release that is never discussed is The Spaghetti Incident. Why? Actually, it is a number of reasons. At this time, the core of Guns N’ Roses was breaking apart. Steven Adler and Izzy Stradlin had left the band, with Slash and Duff following after this release. As their follow up to Use Your Illusion I and II releases, The Spaghetti Incident is a cover album and a compilation of songs that didn’t make the cut from the two Use Your Illusions.  It is a retread of a formula and a mishmash lacking key players and thought. Quite simply: it is their leftovers. Continue reading

Convergence Inflexibility or Virtualization Inception

In one of the more recent blog posts from my colleague entitled KVM or VMware: Why KVM is Right for the Times (Part 1 of 2) these technical reasons for choosing KVM were given:

  1. Native Support for any Guest OS
  2. Efficient Code and Better Performance
  3. Open Source and Flexible

The first two reasons don’t need much explanation, but most people only read “Open Source” in the third reason and move on.  I want to dig a bit deeper into the flexibility aspect, or specifically why other methods of convergence are inflexible and wasting your resources.  Sherman, set the Way Back Machine to 1998. Continue reading

Virtualization 101: The Phantom Multics

 

I don’t know about you but I have seen enough virtualization 101 articles, blogs, and explanations to make my eyes bleed. And, they all say the same thing.  They talk about which company popularized virtualization, discuss server consolidation, maybe mention total cost of ownership (TCO), or return on investment(ROI).  If the author is really savvy, he/she may mention IBM and the fact that what they are really discussing is server virtualization and explain the different types.  Yet, rarely do they give you a glimpse into earlier versions of virtualization.  You do not get to hear the inside scoop of how virtualization came to be and why it is extremely important for IT.  I want to give you a piece of that prequel. Continue reading

Limit the Buzzwords, Please!

Virtualization, cloud, SaaS, IaaS, software-defined datacenter, follow-the-sun computing, big data, VDI, etc.  As a 15+ years industry veteran of startups and small and medium-sized companies (I know, I know, I’m a young pup to some of you), I must admit that I have used these buzzwords.

As a Sales and Systems Engineer and Manager, and Director of Sales/Systems Engineers, I know these topics have defined conversations at customers in the Fortune 1000 – and beyond. Companies such as Salesforce, Facebook, Sony, and Texas Instruments have leveraged myself or my peers at previous companies that I have worked for (such as VMware) to explain how they will affect internal processes. These concepts are transforming IT as we know it and their discussions dramatically impact a mature business.

Continue reading

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